Qwiky (10-Minute House help for Bharat)

Refund & Cancellation Policy

Legal Disclaimer

Bookings cancelled before confirmation on the Platform will not be charged.

By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.

Refund Eligibility

If the booking is cancelled within 15 minutes from the time the booking is placed, the customer will receive a 100% refund.
If the booking is cancelled within 1 hour from the time the booking is placed, the customer will receive a 50% refund.
If the booking is cancelled after 1 hour from the time the booking is placed, no refund shall be applicable.

Service Failure

In case of service failure, including but not limited to:

helper/service provider not arriving,
inability to start the service,
incomplete service delivery attributable to the service provider,

the customer shall be eligible for either:
- a 100% refund, or
- a free rebooking, subject to availability and internal review.

Qwiky reserves the right to determine the appropriate resolution after reviewing the issue.

Refund Processing Timeline

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.

Additional Terms

Refunds shall only be processed for eligible cancellations made through the Platform.
Convenience fees, platform fees, taxes, or third-party charges, if any, may be non-refundable unless otherwise stated.
Qwiky reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

Contact Us

If you have any questions, concerns, complaints, or feedback regarding our services, bookings, cancellations, refunds, or these Terms, please contact us using the details below:

Quickwalk Private Limited

Floor 1, Karni Plaza, 73-74, Swej Farm Rd, Radha Vihar,
Sunder Vihar Colony, Sodala, Jaipur, Rajasthan 302019

+91-9769770317

support@qwiky.in

Monday - Friday (10:00 - 18:00)

Refund & Cancellation Policy

Legal Disclaimer

Bookings cancelled before confirmation on the Platform will not be charged.

By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.

Refund Eligibility

If the booking is cancelled within 15 minutes from the time the booking is placed, the customer will receive a 100% refund.
If the booking is cancelled within 1 hour from the time the booking is placed, the customer will receive a 50% refund.
If the booking is cancelled after 1 hour from the time the booking is placed, no refund shall be applicable.

Service Failure

In case of service failure, including but not limited to:

helper/service provider not arriving,
inability to start the service,
incomplete service delivery attributable to the service provider,

the customer shall be eligible for either:
- a 100% refund, or
- a free rebooking, subject to availability and internal review.

Qwiky reserves the right to determine the appropriate resolution after reviewing the issue.

Refund Processing Timeline

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.

Additional Terms

Refunds shall only be processed for eligible cancellations made through the Platform.
Convenience fees, platform fees, taxes, or third-party charges, if any, may be non-refundable unless otherwise stated.
Qwiky reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

Contact Us

If you have any questions, concerns, complaints, or feedback regarding our services, bookings, cancellations, refunds, or these Terms, please contact us using the details below:

Quickwalk Private Limited

Floor 1, Karni Plaza, 73-74, Swej Farm Rd, Radha Vihar,
Sunder Vihar Colony, Sodala, Jaipur, Rajasthan 302019

+91-9769770317

support@qwiky.in

Monday - Friday (10:00 - 18:00)

Refund & Cancellation Policy

Legal Disclaimer

Bookings cancelled before confirmation on the Platform will not be charged.

By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.

Refund Eligibility

If the booking is cancelled within 15 minutes from the time the booking is placed, the customer will receive a 100% refund.
If the booking is cancelled within 1 hour from the time the booking is placed, the customer will receive a 50% refund.
If the booking is cancelled after 1 hour from the time the booking is placed, no refund shall be applicable.

Service Failure

In case of service failure, including but not limited to:

helper/service provider not arriving,
inability to start the service,
incomplete service delivery attributable to the service provider,

the customer shall be eligible for either:
- a 100% refund, or
- a free rebooking, subject to availability and internal review.

Qwiky reserves the right to determine the appropriate resolution after reviewing the issue.

Refund Processing Timeline

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.

Additional Terms

Refunds shall only be processed for eligible cancellations made through the Platform.
Convenience fees, platform fees, taxes, or third-party charges, if any, may be non-refundable unless otherwise stated.
Qwiky reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

Contact Us

If you have any questions, concerns, complaints, or feedback regarding our services, bookings, cancellations, refunds, or these Terms, please contact us using the details below:

Quickwalk Private Limited

Floor 1, Karni Plaza, 73-74, Swej Farm Rd, Radha Vihar,
Sunder Vihar Colony, Sodala, Jaipur, Rajasthan 302019

+91-9769770317

support@qwiky.in

Monday - Friday (10:00 - 18:00)

FAQs

Download App

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Address

Floor 1, Karni Plaza, SB Vihar, Swez Farm,

New Sanganer Road, Sodala, Jaipur, Rajasthan, India 302019

Phone:

+91 9929970825

Email:

support@qwiky.in

Address

Floor 1, Karni Plaza, SB Vihar, Swez Farm,

New Sanganer Road, Sodala, Jaipur, Rajasthan, India 302019

Phone:

+91 9929970825

Email:

support@qwiky.in

Address

Floor 1, Karni Plaza, SB Vihar, Swez Farm,

New Sanganer Road, Sodala, Jaipur, Rajasthan, India 302019

Phone:

+91 9929970825

Email:

support@qwiky.in

Legal DisclaimerBookings cancelled before confirmation on the Platform will not be charged.By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.Refund Eligibility

If the booking is cancelled within 1 hour from the time the booking is placed, the customer will receive a 50% refund.

If the booking is cancelled after 1 hour from the time the booking is placed, no refund shall be applicable.

Service Failure

In case of service failure, including but not limited to:

helper/service provider not arriving,

inability to start the service,

incomplete service delivery attributable to the service provider,the customer shall be eligible for either:

a 100% refund, or

a free rebooking, subject to availability and internal review.

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.Additional Terms

Refunds shall only be processed for eligible cancellations made through the Platform.

Convenience fees, platform fees, taxes, or third-party charges, if any, may be non-refundable unless otherwise stated.

Qwiky reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

Contact Us

If you have any questions, concerns, complaints, or feedback regarding our services, bookings, cancellations, refunds, or these Terms, please contact us using the details below:

Legal DisclaimerBookings cancelled before confirmation on the Platform will not be charged.By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.Refund Eligibility

If the booking is cancelled within 1 hour from the time the booking is placed, the customer will receive a 50% refund.

If the booking is cancelled after 1 hour from the time the booking is placed, no refund shall be applicable.

Service Failure

In case of service failure, including but not limited to:

helper/service provider not arriving,

inability to start the service,

incomplete service delivery attributable to the service provider,the customer shall be eligible for either:

a 100% refund, or

a free rebooking, subject to availability and internal review.

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.Additional Terms

Refunds shall only be processed for eligible cancellations made through the Platform.

Convenience fees, platform fees, taxes, or third-party charges, if any, may be non-refundable unless otherwise stated.

Qwiky reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

Contact Us

If you have any questions, concerns, complaints, or feedback regarding our services, bookings, cancellations, refunds, or these Terms, please contact us using the details below:

Legal DisclaimerBookings cancelled before confirmation on the Platform will not be charged.By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.Refund Eligibility

If the booking is cancelled within 1 hour from the time the booking is placed, the customer will receive a 50% refund.

If the booking is cancelled after 1 hour from the time the booking is placed, no refund shall be applicable.

Service Failure

In case of service failure, including but not limited to:

helper/service provider not arriving,

inability to start the service,

incomplete service delivery attributable to the service provider,the customer shall be eligible for either:

a 100% refund, or

a free rebooking, subject to availability and internal review.

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.Additional Terms

Refunds shall only be processed for eligible cancellations made through the Platform.

Convenience fees, platform fees, taxes, or third-party charges, if any, may be non-refundable unless otherwise stated.

Qwiky reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

Contact Us

If you have any questions, concerns, complaints, or feedback regarding our services, bookings, cancellations, refunds, or these Terms, please contact us using the details below:

Legal Disclaimer

Bookings cancelled before confirmation on the Platform will not be charged.

By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.

Refund Eligibility

incomplete service delivery attributable to the service provider,

the customer shall be eligible for either:

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.

Additional Terms

Legal Disclaimer

Bookings cancelled before confirmation on the Platform will not be charged.

By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.

Refund Eligibility

incomplete service delivery attributable to the service provider,

the customer shall be eligible for either:

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.

Additional Terms

Legal Disclaimer

Bookings cancelled before confirmation on the Platform will not be charged.

By using the Platform and placing a booking, you agree to Qwiky’s Refund and Cancellation Policy, including any applicable cancellation charges and refund terms mentioned herein.

Refund Eligibility

incomplete service delivery attributable to the service provider,

the customer shall be eligible for either:

Approved refunds shall be processed and credited to the original payment method within 3–5 business days. Actual credit timelines may vary depending on the customer’s bank, payment gateway, or financial institution.

Additional Terms